Shipping Policy
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed on Tuesdays.
Orders are not shipped or delivered on weekends or holidays.
Shipment could be faster or slower depending on customs, shipping restrictions due to Corona pandemic etc.
You can have look to current shipping restrictions here:
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping times, from item being shipped
Normal Shipping
Netherland, Belgium, Germany – 3 days
Europe – 3 weeks
World – 4 weeks
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped.
Customs, Duties and Taxes
MemoriaObbscuraCouture is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
MemoriaObscuraCouture is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our Right of Withdrawl provides detailed information about options and procedures for returning your order.